SSI Schaefer unified log management and network monitoring with Logmanager

A global leader in storage and logistics systems has implemented Logmanager at its manufacturing facility in the Czech Republic, gaining a centralized solution for log management, security event management, and comprehensive IT infrastructure monitoring.

Key Challanges

SSI Schaefer is a global leader in the supply of warehouse and logistics systems, with more than 70 locations, 8 manufacturing facilities, and over 10,000 employees worldwide. The company is also deeply committed to innovation in intralogistics, with the goal of continuously improving customer satisfaction.

One of its strategic production sites is located in the Czech Republic.

Its IT department was seeking a replacement for its existing ELISA system. Although ELISA met basic requirements, over time, the team began facing limitations in customer support and increasing operational costs.

SSI Schaefer decided it was time for a new solution, one that could unify log storage, provide centralized security event management (SEM), and offer advanced network monitoring capabilities across its diverse IT infrastructure, which includes:

  • Network gateways
  • Active devices and wireless components
  • Server infrastructure
  • Virtual environments
  • Database systems
  • Internal ERP systems
  • And other key technologies

Implementation

Logmanager quickly stood out to the SSI Schaefer IT team, not only for its powerful feature set but also for the vendor’s personal and reliable approach. From the initial meetings through to the implementation and beyond, the team appreciated the hands-on support and close cooperation.

With Logmanager, SSI Schaefer was received:

  • Centralized log storage in a single, secure location.
  • Archiving with log integrity protection, preventing deletion or modification for IT compliance purposes.
  • Faster diagnostics and resolution of security incidents.
  • Critical alerts requiring immediate attention.
  • Activity monitoring of administrators and tracking configuration changes of critical systems.
  • Real-time oversight of third-party access to internal systems, including SLA monitoring.
  • VPN access control and monitoring.

The solution of choice was Logmanager L, which met the performance demands of the facility and is capable of processing over 10,000 Events Per Second (EPS).

Impactful Results

Today, Logmanager helps SSI Schaefer’s IT team not only centralize log storage, but also monitor their infrastructure and respond to both operational and security issues in real time.

“The entire Logmanager platform is designed to be user-friendly and doesn’t require extensive retraining of our IT staff,” says Ing. Jan Zapletal, Senior IT Infrastructure Specialist at SSI Schaefer.

“We also appreciate the clear and well-structured documentation, which our team can rely on whenever they need to double-check a step or solution.”

→ Get a hands-on Logmanager experience, explore its features and see how it can meet your needs in our interactive demo.