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Log management appears to be a vital component of DORA compliance. But how exactly does it contribute? In this article, we break down key parts of the DORA regulation to show where and how log management plays a critical role in meeting its requirements.
Key Takeaways
The Digital Operational Resilience Act (DORA) is an EU regulation designed to strengthen the cyber resilience of financial institutions and their ICT providers. It establishes requirements for managing ICT risks, monitoring security events, reporting incidents, testing resilience, and ensuring organizations can continue operating during disruptions.
The Digital Operational Resilience Act (DORA) is an European Union regulation aimed at strengthening the financial sector’s ability to withstand and recover from ICT-related disruptions.
It establishes uniform requirements for managing ICT risks, handling incidents, testing cyber defenses, overseeing third-party providers, and sharing threat intelligence.
Compliance with DORA’s obligations requires robust ICT risk management, timely incident reporting, regular threat-led penetration testing (TLPT), and cyber threat information sharing.
The Act became effective on January 17, 2025, and applies to a wide range of financial entities operating in the European Union. It is another regulation within the European Union that focuses on cybersecurity. It complements the broader NIS2 directive by introducing more detailed, financial sector-specific requirements to strengthen digital operational resilience.
Log management plays an essential role in meeting DORA requirements, as the regulation requires financial entities to maintain strong detection, alerting, analysis, and visibility capabilities.
In particular, practices such as centralized log collection, real-time monitoring and alerts, long-term log retention with audit trails, and anomaly detection analytics directly support DORA compliance.
Let’s examine specific provisions of the DORA regulation where log management plays a key role in ensuring IT compliance.
Below we provide a structured overview of DORA’s obligations with relation to the log management tools and illustrate with practical examples how effective log management helps fulfill those obligations.
This article makes the management body accountable for defining, approving, overseeing, and being continuously informed about ICT risk management.
Relation to log management: Centralized log management tools, such as Logmanager, provides visibility into system activities, incidents, and anomalies, enabling management to make informed decisions. Log data feeds dashboards and risk reports that support oversight and compliance monitoring.
This article defines the core of the ICT risk management framework, including identification, protection, detection, response, recovery, and learning.
This framework mandates entities to address ICT risks quickly and effectively and ensure a high level of digital resilience. In practice, DORA’s risk management requirements cover multiple functions:
Governance expectations are high. The management body is responsible for approving and overseeing the ICT risk strategy and must maintain sufficient knowledge of ICT risks and controls (Article 5).
Relation to log management: Logging supports multiple stages of the framework:
This article requires that ICT systems and tools are reliable, secure, and continuously monitored.
Relation to log management: Using log management to ensure the security and reliability of the IT environment is a common use case. Such tools ensure that systems are not only running but also actively monitored for security issues, performance degradation, or operational anomalies.
To see a real-world example of how log management helps ensure the reliable operation and security of ICT systems, explore our Panasonic case study.
Article 10 of the DORA regulation focuses on the ability of financial entities to promptly detect anomalous activities in their ICT systems that could indicate ICT-related incidents or risks.
Financial entities must:
In essence, Article 10 requires financial entities to have robust, proactive monitoring and alerting systems that can rapidly detect and respond to ICT-related threats or incidents.
Relation to log management: In article 10, DORA explicitly requires mechanisms to “promptly detect anomalous activities” and ICT incidents. Centralized log management and log analysis are commonly used to provide early alerts for detecting threats and operational failures, as well as for conducting root cause analysis.
A real-life example of using log management in this way is Logmanager’s deployment at Telco Pro Services, a telecommunications operator. To learn more, read our case study.
Handling ICT incidents is a core pillar of DORA. Financial entities must establish an ICT incident management process to detect, log, escalate, and notify ICT-related incidents and cyberthreats in a timely manner (Article 17).
All ICT-related incidents must be recorded and tracked internally. DORA requires procedures to “identify, track, log, categorise and classify ICT-related incidents according to their priority and severity” (Article 17).
Major incidents must be promptly reported to management bodies and eventually to the relevant competent authorities (Article 19). Such a report should include an explanation of the impact, the response, and any additional controls to be established as a result of the ICT-related incidents, as well as an assessment of possible cross-border impacts.
DORA also mandates post-incident reviews and the implementation of lessons learned (Article 16).
Relation to log management: Centralized and detailed logging is indispensable for DORA’s incident management and reporting. Log files provide the evidence and timeline needed to understand what happened, classify incidents, and comply with regulatory reporting timelines. Also to identify the affected services to report on the impact as well as root causes or potential hardening/preventative actions to avoid potential future threats.
DORA introduces stringent digital operational resilience testing requirements. Institutions must conduct regular assessments, including Threat-Led Penetration Testing (TLPT) at least every three years (Article 26).
These red-team style exercises simulate real cyber-attacks to test detection, protection, and response capabilities. Entities must also address all weaknesses identified in testing through remediation plans (Article 27).
Relation to log management: Centralized log management is important for TLPT exercises. Log management systems provide alerts on suspicious activity, which is crucial for security monitoring. Stored logs also support the documentation and remediation required after the test.
DORA encourages financial entities to participate in cyber threat information-sharing arrangements on a voluntary basis (Article 45). The goal is to improve collective resilience by sharing Indicators of Compromise (IOCs), threat intelligence, and best practices across institutions.
Relation to log management: Logs enable businesses to extract actionable IOCs and detect indicators shared by others and also to extract that information in the same format. This enhances collaborative defense and aligns with DORA’s objective of increasing sector-wide preparedness.
Supports: Articles 6, 10, 17, 24–27, 45 Centralized log management collects logs from across systems into a unified platform. This supports DORA’s requirement for consistent and integrated monitoring of ICT risks and incidents.
Supports: Articles 6, 10, 17, 26 Real-time monitoring enables immediate detection of threats and anomalies. DORA mandates prompt detection and response, which this capability facilitates.
Supports: Articles 17–20, 26, 27 Retained logs and audit trails provide evidence for post-incident reviews, regulatory reports, and remediation activities.
Supports: Articles 6, 10, 20, 26, Anomaly detection enhances the ability to identify unknown threats, supporting continuous improvement and proactive incident management.
Tab 1: How Log Management Relates to DORA Requirements
DORA represents a comprehensive approach to digital operational resilience in the financial sector, and effective log management is a key pillar of compliance.
Centralized log collection, real-time alerting, audit trails, retention, and analytics all support DORA’s goals of visibility, preparedness, and accountability. By aligning log management practices with DORA’s legal obligations, financial entities ensure they are both compliant and resilient in the face of growing cyber threats.
Logmanager is commonly used by organizations of all sizes to meet legal compliance requirements. If you want to learn more about how it can support your compliance with DORA, feel free to contact our specialists.
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