Legal documents

Privacy Notice

In accordance with Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (‘‘GDPR’’), we provide you with your privacy policy:

1. Controller and contact information

Logmanager a.s., with its registered office at Zubatého 295/5, Smíchov, 150 00 Prague 5, ID No.: 04667115, Czech Republic (hereinafter: the ‘‘Controller’’) is a personal data controller pursuant to Article 4 (7) GDPR. The company is registered in the Commercial Register at the Municipal Court in Prague under File No. B 21247.

The Controller has not appointed a data protection officer. You can contact us regarding personal data as follows:

by data message – data box ID: 4qkeu5r
via e-mail: privacy@logmanager.com,
by letter to the address: Zubatého 295/5, Smíchov, 150 00 Prague 5.

2. Personal data

Personal data means any information about an identified or identifiable natural person; an identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, a network identifier or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. In particular, this natural person may be a customer, enquirer, supplier, subcontractor, their representative, employee, member of the project team (data subjects).

In this document, we explain how we handle your personal data according to each individual situation, in particular in connection with the use of our website www.logmanager.com/cz (hereinafter the ‘‘site’’), when you make an enquiry via the contact form, in connection with the sale of our product and the provision of services, or when we organise events.

This policy does not apply to the following data protection situations:

To personal data of our employees related to their employment relation or of external collaborators and partners, which are covered by our internal privacy policy,
To personal data provided by individuals in the context of an announced recruitment process, which are governed by a separate process,
To the relationship between our clients and their end users when using our products or SaaS products to collect and process data where our clients’ privacy policies applies, over which we have no control,
To data that may be collected independently by online application stores or collaborating vendors (e.g. FastSpring). These marketplaces or vendors may collect and use additional data – please refer to the privacy policies of the specific marketplaces for details.

3. Use of this site

As a visitor, you do not have to provide any personal information to use this site. However, personal information may be collected through this site that visitors voluntarily provide for a specific purpose. In this case (i.e. if this site contains a system or application that is used to process personal data for a specific purpose, e.g. contact forms, social media applications), we will ask for your consent to process your personal data or provide you with information about the collection and processing of personal data.

Log information, cookies and web beacons

This site only collects standard information about Internet events (so-called ‘‘log information’’), including your IP address, browser type and language, time of access, as well as referring web addresses. In order to ensure high-quality administration of this site and to facilitate advanced navigation, we or our service providers may also use so-called ‘‘cookies’’ (small text files stored in a user’s browser) or web beacons (electronic images that allow these sites to count visitors who have accessed a particular page or make certain cookies available) to collect aggregate data.

Except for necessary cookies that are required for the proper functioning of the site, we will ask for your consent. For more information on how we use cookies and other tracking technologies and how you can control them, please see section 13. To whom your personal data may be transferred and in Information about cookie files.

For the purposes of evidencing consent, we keep a record of the visitor’s consent (under their unique ID) with the use of cookies for the period of time specified in the Information on cookie files. This ID and the current status of consent can be found in the document titled Information on cookie files.

This site does not collect or process any special categories of personal data (sensitive personal data). We kindly ask that you do not enter any sensitive personal data (e.g. data on racial or ethnic origin, political opinions, health status) in the web forms. We are also aware of the importance of protecting children’s personal data in the interactive world of the internet. This site is not designed for or intentionally targeted at children under the age of 16. It is not our intention to purposefully collect or retain information about individuals under the age of 16.

4. Processing of personal data in the case of requests for services and products

Personal Data	Personal data you have provided in your request or contact form. These data include: – Email address – Telephone number – First name and last name, or academic degree – State – Requested information – IP address, time of communication
Data Subjects	Prospective customers, enquirers.
Purpose of Processing	Responding to enquiries, requests.
Legal Grounds for Processing	Measures taken prior to the conclusion of a contract at your request (Article 6(1)(b) GDPR).
Processing Time	We process these data for the period of time strictly necessary to be able to meet your request or otherwise process it. Unless your enquiry indicates otherwise, in the event that we do not conclude a contract, we process these data for a maximum period of 12 months from the last communication.

5. Business communications and newsletters

We may send you newsletters containing news, documents, events and special offers either upon your request (consent) or on the basis that you are our client.

You can refuse your consent at any time, e.g. by contacting the controller, by data message or via e-mail. You can also unsubscribe via the newsletter sent to you. If you are a client of ours, you can similarly express your opposition at any time.

Newsletters will be sent at reasonable intervals, usually no more than twice per month.

Personal Data	First name and last name Email address
Data Subjects	Customers, business partners, distributors and those interested in business communications and newsletters.
Purpose of Processing	Informing about news, updates in the field of the controller’s activities.
Legal Grounds for Processing	In the case of newsletter subscriptions, the processing is based on your consent (Article 6(1)(a) GDPR). If you are our client, we are entitled to do so on the basis of the provision of Section 7 (3) of Act No. 480/2004 Coll., on Certain Information Society Services, unless you have informed us that you do not wish to receive it. The legal grounds for this is legitimate interest (Article 6(1)(f) GDPR).
Processing Time	For the duration of your consent or two years from the date you last subscribed to services or purchased products.

6. Job applicants without selection procedure

If you contact us on your own initiative to enquire about a career position or internship, we will process the personal data you have provided in your enquiry. These include, in particular, identification data (first name, last name, academic degree, date of birth, address of permanent residence or temporary residence), contact data (delivery address, e-mail address, telephone number), data relating to the job (details of education, previous experience, certificates and qualifications), data ensuing from any resume (CV) you have submitted and the attached documents (experience, skills). We may also subsequently obtain your personal data from public records or publicly available sources.

The legal grounds for the processing of personal data is the legitimate interest of the controller (potential employer) to familiarize itself with the data of the job applicant, in particular for the purpose of responsible selection for relevant job positions, in accordance with Article 6(1)(f) of the GDPR. We process your personal data for the duration of the legitimate interest, i.e. until a decision has been made on your enquiry or for the period in which you have expressed your interest in being contacted for the vacant position.

In the event that we publish a job advertisement, you will always be instructed on data protection for job applicants.

7. Processing of personal data in the course of business activities, in particular in the provision of services

In connection with the sale of products and the provision of services, we process your personal data to the extent necessary to process the order, perform the contract, provide support and service, handle complaints, train staff, and deal with your queries related to the products or services purchased.

Details on the provision of the Logmanager product, including the demo version, are included in the next part.

Personal Data	Invoicing Data: – First name and last name, or academic degree – Delivery address – Invoicing address – Email address – Phone – ID No./Tax ID No. Other Identification and Contact Data: – Identification and contact details of persons acting on behalf of the customer (members of statutory bodies or other authorised persons) – Job positions Bank Information: – Credit card and bank account number The Following Information on Business Activities: – Information about products or services you have purchased – Information obtained from communications with customers or business partners We process only such personal data that are necessary for the provision of a particular service.
Data Subjects	Customers and business partners or persons designated by them.
Purpose of Processing	– Implementation of product sales and provision of agreed services – Providing service and customer support – Responding to queries related to purchased products and services – Handling a complaint procedure
Legal Grounds for Processing	– Performance of a contract (Article 6(1)(b) GDPR) – Compliance with legal obligations (Article 6(1)(c) GDPR) in the area of taxation and accounting or the handling of a liability claim – Legitimate interest pursued by the controller (Article 6(1)(h) GDPR) after termination of the contract
Processing Time	– Performance of the contract and liability for defects – for the term of the contract + 3 years from the date on which the contract expires, or until the conclusion of claims arising from these contractual relations (legitimate interest). – Invoicing data – according to the relevant provisions of the accounting and tax regulations (currently 10 years).

These data may be shared with our partners or vendors to the extent necessary for order processing and contract performance.

8. Logmanager product use

The Logmanager product has a system of user accounts and their associated permissions for access to individual parts of the application as well as access to specific logs. The system also collects data, metrics, logs, and evaluates events. You decide on the users and the scope of their permissions through a system administration. You, as a licensed client of the software, have access to the personal data collected. We are, therefore, essentially not in the position of a controller or processor with regard to the personal data of third parties collected in the Logmanager system.

In addition to the standard data processed for the provision of services (see above), we store the contact and registration data of persons for activation (information on the activation of system administration) when using the Logmanager system.

In some cases, telemetry and usage analytics may include data classified as personal data under certain data protection laws, such as ID devices and other similar identifiers. However, this does not mean that these data are always associated with you; they may be factual data only.

The Logmanager product may also collect information related to your use of the product and link it to information you have already provided to us. This information may include the user ID or email address or computer ID, the license validity status, and the name of the license you are using.

The legal grounds for the processing here comprises legitimate interest of the controller (Article 6(1)(h) GDPR), in particular to improve the product and analyze the use of the product and the performance of the contract (Article 6(1)(b) GDPR). We process this information for the term of the performance of the contract or for the duration of the legitimate interest.

We may access some personal information when you use our customer support service or if you provide us with remote access to the product via a VPN, but not without your knowledge. If the concept of processing personal data that you transfer to us for processing on your behalf is fulfilled, we will enter into a data processing agreement with you in order to ensure adequate safeguards for the security of the personal data.

For more information on customer support, see Customer support.

9. Reviews and case studies

If you give us permission to publish your experience with our services or products, including your personal data, we will publish these personal data on our website, social media and, where appropriate, at events.

Personal Data	First name, last name, position in the company, likeness in photographs or records
Data Subjects	Customers and former customers.
Purpose of Processing	Informing about the client’s experience with our services.
Legal Grounds for Processing	Your consent for this purpose (6(1)(a) GDPR). You can withdraw your consent at any time. Published likeness – legitimate interest ensuing from the consent given pursuant to Section 85 of the Civil Code (6(1)(h) GDPR).
Processing Time	For the term of the consent. If consent is withdrawn, we will delete the personal data.

10. Seminars and other events

Event organisation

The Controller is entitled to process personal data collected via the registration form for events (e.g. educational events for the public, training of business partners and distributors).

Photo and video documentation

Please note that we take photographs or make video recordings at our events. Upon entering each event, you will be notified of the ongoing photo and video documentation so that you can freely express your implied consent or express your disagreement to the event organiser with the capture of images or other expressions of a personal nature. Therefore, if you do not wish to be captured in the photographs or video, please contact the event administrator or the event organiser/photographer/videographer at the venue.

Personal Data	Personal data that you have provided to us or personal data that we have obtained on the basis of ongoing cooperation. Log-in Data: – First name and last name, academic title – Email address and phone number – Other personal data necessary in connection with the organisation of the event, e.g. job title For paid events, invoicing data and bank details: – Address and invoicing address – ID No./Tax ID No. – Credit card and bank account number Photo and Video Documentation: – Likeness and expression of personal character Photographs and video recordings shall only be published in such a way as to avoid undue interference with the privacy of the persons depicted.
Data Subjects	Customers, business partners, distributors or other event participants.
Purpose of Processing	– Organisation of the preparation (registration) and conduct of the training event. – Informing the public about current events. – For photo and video documentation – internal purposes (archiving), as well as promotion on websites and social networks (Facebook, LinkedIn, YouTube).
Legal Grounds for Processing	Log-in and invoicing data: – Performance of the contract (Article 6(1)(b) GDPR), then the legitimate interest of the controller (Article 6(1)(h) GDPR) – Performance of legal obligations (Article 6(1)(c) GDPR) in the area of taxation and accounting of invoicing data Photos and video recordings from the event: – Legitimate interest of the controller (6(1)(f) GDPR), which results both from your (implied) consent and, to a reasonable extent, from the controller’s legitimate interest in informing the public about developments in the field of cybersecurity.
Processing Time	– Invoicing data – for the period of time stipulated by accounting and tax regulations (e.g. currently for 10 years). – Login data – for the term of the contract + 3 years from the date of termination of the contract, or until the conclusion of claims arising from these contractual relations (legitimate interest). – Photo and video documentation – for the duration of the consent expressed pursuant to Section 85 of the Civil Code or for the duration of the legitimate interest in informing the public.

11. Phone messages

We do not record phone calls. If you leave us a phone message after previous instruction, it will be recorded by ClaudTalk, which will send the information you provide to the Hubspot contact directory. Hubspot will link the message you leave with the contact information we already have about you.

This record will be used for the purpose of handling the phone message.

The most common legal grounds here are either the performance of a contract (Article 6(1)(b) GDPR) or in case of processing the measures taken before the conclusion of a contract at your request (Article 6(1)(b) GDPR). Sections 4 and 7 of this Policy apply mutatis mutandis to the processing period.

12. How do we use your personal data?

We process your personal data in analogue form, in information systems and software applications of the controller that meet the conditions of cybersecurity and GDPR compliance.

Your personal data are processed by us both manually and by automated means, however, we do not use automated decision-making in the automated processing of your data that could affect your rights.

In some cases, we may combine the data we collect and store them together in our records (e.g. in our CRM system). We always try to limit the amount of information we collect and store to what is necessary for the specific situation.

Personal information is protected and secured from leaks and misuse. We take technical and organizational measures to ensure the highest possible level of protection for personal data. We also keep these processes up to date. Documents and inputs requiring higher protection are protected by encryption. Our security measures comply with ISO 27001 and cybersecurity regulations. Access to the site is secured with HTTPS encryption.

Only authorized persons who are regularly trained have access to personal data.

13. Whom can we transfer your personal data to?

All your personal data are handled in accordance with Act No. 110/2019 Coll., on the Processing of Personal Data, as amended, and the GDPR. We sometimes hire third parties, so-called personal data processors, to process data. We only select processors that are sufficiently trustworthy.

The Controller discloses personal data to processors or other recipients, in the usual extent, to:

External service providers, typically programming or other technical support services, suppliers of computer systems and cloud services (e.g. Microsoft Corporation), server services, email distribution (Google) and archiving service providers, ClaudTalk telephone services (The Spot o.z.), operators of (backup) servers or operators of technologies used by the Controller, providers of the HubSpot CRM system, who process it in order to ensure the functionality of the respective services,
Persons assisting the controller in organizing its activities (e.g. event organizers, marketing agencies),
In the case of authorization to disclose information on social networks, to the provider of social networking services (Meta Platforms, Ireland Limited, Google LLC); in the case of disclosure on the Controller’s website,
Legal, economic and tax advisers and auditors who process them for the purpose of providing advisory services,
Claims insurance companies or debt collection agencies, lawyers, judicial institutions, for the purpose of recovery or collection of claims,
Upon request or in the event of a suspected breach or security incident, personal data may also be transferred to public authorities, law enforcement authorities, administrative authorities, courts and legal representatives.

Transfers outside the EU

Your personal data will essentially remain within the EU, except as set out below where transfers outside the EU may occur. Recipients of personal data in third countries (processors) are:

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 -7329, USA – provider of cloud services and Clarity – Microsoft Privacy Statement
HubSpot, Inc., 25 1ST St Ste 200, Cambridge, MA 02141, MA 02141 USA – provider of CRM system – Hubspot Privacy Policy
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA – provider of Google Ads, Google Analytics and Google Workspace service, YouTube platform – Google Privacy Terms
LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA – Linkedln platform – Linkedln Privacy Policy
Meta Platforms, Inc., 1601 Willow Rd Menlo Park, CA 94025 – FaceBook platform, facebook remarketing, Instagram – Meta Privacy Policy
FastSpring, Bright Market, LLC, 801 Garden St Ste 201, Santa Barbara, CA 93101- GDPR compliance
Zoom Video Communications, Inc., 55 Almaden Blvd, San Jose, CA 95113.

These third parties ensure an adequate level of security of personal data in accordance with the Data Privacy Framework between the EU and USA.

Transferring personal data for the purposes of personalized advertising

We do not use your data for remarketing and do not transfer them to third parties without your consent. You give us your consent either by agreeing to marketing cookies or by giving us your consent in some other way. For this purpose we use third-party services – Google Ireland Ltd., Meta Platforms, Microsoft Corporation, HubSpot, Inc. In the event of your consent, necessary personal data will be transferred to a third party (esp. ID, marketing cookies), which may also combine the data with other information you have already provided to them or that they have obtained as a result of your use of their services and transfer them to their processors. For more information on what cookies are and how we use cookies, please click here.

14. What are your rights and obligations?

You can exercise the following rights in accordance with the processing of personal data:

The right of access to personal data (Article 15 GDPR)
The right to rectification and completion (Article 16 GDPR)
The right to erasure of personal data (Article 17 GDPR)
The right to restriction of processing (Article 18 GDPR)
The right to request your data portability (Article 20 GDPR)
The right to object to processing (Article 21 GDPR)
Rights relating to automated individual decision-making and profiling (Article 22 GDPR)
The right to lodge a complaint with the supervisory authority (Article 77 GDPR), which is the Office for Personal Data Protection.

The right of access to personal data

You have the opportunity to contact the Controller and request confirmation of whether we are processing your personal data. If you receive information that we are processing your personal data, you have the right to request further information:

Purpose of processing
The categories of personal data concerned;
The recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
Where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
The existence of the right to request from the Controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
The right to lodge a complaint with a supervisory authority;
Where the personal data are not collected from the data subject, any available information as to their source;
The existence of automated decision-making, including profiling, and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject;
You have the right to be provided, free of charge, with a copy of the personal data processed relating to you; in the event of a repeated request, you may be charged a reasonable fee.

Right to correction and completion

You have the right to obtain from the Controller without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by providing a supplementary statement.

The right to erasure of personal data (‘‘right to be forgotten’’)

If you exercise your right to erasure of your personal data, the Controller is obliged to erase all your personal data. However, this requirement can only be met if one of the following grounds is met:

Your personal data are no longer necessary in relation to the purposes for which they were collected or processed;
You withdraw your consent on which the processing is based and where there is no other legal ground for the processing;
Your personal data have been processed unlawfully;
Your personal data have to be erased for compliance with a legal obligation in the law of the European Union or Czech Republic; the personal data were collected in connection with the offer of information society services directly to a child, without any conditions being met.

However, your personal data will not be erased if:

This would be contrary to the exercise of the right to freedom of expression and information;
This would result in a breach of the obligation imposed on the Controller by the law of the European Union or the Czech Republic;
It is necessary for reasons of public interest in the area of public health;
It is necessary for archiving purposes in the public interest;
It is necessary in particular for scientific and historical research purposes;
It is necessary to assert legal claims.

If the conditions for the deletion of your personal data are met, the Controller shall inform those controllers of your request that they know process your personal data and inform them that you wish your personal data to be deleted. However, this obligation can only be fulfilled if the available technology and reasonable costs so allow. The assessment is solely up to the Controller.

If the conditions for the deletion of your personal data are not met, the Controller will inform you thereof without undue delay, including the reasons why your right cannot be met.

Right to restrict processing

You have the right to obtain from the Controller restriction of processing where one of the following applies:

You contest the accuracy of the personal data, for a period enabling the Controller to verify the accuracy of the personal data;
The processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
The Controller no longer needs the personal data for the purposes of the processing, but you require them for the establishment, exercise or defence of legal claims;
You have objected to the processing pursuant to Article 21 para. 1 pending the verification whether the legitimate grounds of the Controller override those of the data subject.

Where processing has been restricted, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If you have reached the restriction of processing, you will be notified by the Controller in advance that the restriction of processing will be lifted.

If the Controller has made your personal data available to other recipients (third parties), it shall notify them of any corrections, deletions or restrictions on the processing of personal data that have been made in relation to your personal data. This obligation does not have to be fulfilled if it would be objectively impossible or would require disproportionate effort. If you so request, the Controller will provide you with a list of recipients who have been notified in relation to your personal data.

The right to request your personal data portability

You have the right to receive the personal data concerning you, which you have provided to the Controller, in a structured, commonly used and machine-readable format, and the right to transfer these data to another controller without hindrance from the controller to which the personal data have been provided, where:

The processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1) GDPR; and
The processing is carried out by automated means.

When exercising your right to data portability, you have the right to have personal data transferred directly from one controller to another, where technically feasible.

The exercise of the right shall be without prejudice to the right to erasure. This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller.

The exercise of this right shall not adversely affect the rights and freedoms of others.

The right to object to processing

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. The Controller shall no longer process the personal data unless it demonstrates compelling legitimate grounds for the processing that override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.

When personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.

If you object to processing for direct marketing purposes, your personal data will no longer be processed for such purposes.

Rights relating to automated individual decision-making and profiling

You have the right to request that your personal data are not processed by automated means or by profiling. An automated method is the processing of personal data using computer technology, without human intervention. Profiling is a form of processing of your personal data that is also automated and is used to evaluate certain aspects relating to you (e.g. evaluation of your personal preferences, shopping habits, etc.).

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with the supervisory authority, which in the Czech Republic is the Office for Personal Data Protection.

15. Handling requests and complaints

We will deal with your complaints and requests for information immediately and free of charge, as the protection of your personal data is a priority for us.

Repeated, unreasonable or manifestly unfounded requests may be evaluated as a hazing exercise of the data subject’s right. In such a case, we may charge you a reasonable fee for administrative costs or refuse to comply with the request. We will inform you about this procedure.

If we have reasonable doubts about your identity, we may ask you to provide additional information necessary to confirm the identity of the data subject.

If the processing does not require identification and we are unable to identify the data subject, we will inform you of this fact. In this case, Articles 15 to 20 of the GDPR do not apply. Unless you provide us with additional information that allows you to be identified.

16. Specific rules for residents of California (USA)

According to California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA).

This section on the privacy of California residents supplements information contained in this policy. For residents of another U.S. state with comprehensive privacy laws (e.g., Utah, Virginia, Colorado, Connecticut), this policy applies only if you are acting as an individual or a consumer, and does not apply to individuals acting in a commercial or professional environment.

This policy applies to information that identifies, describes, relates to you or could be directly or indirectly linked to you or your household. Such information includes, but is not limited to, your first name, last name, address, unique ID, IP address, email address, and other similar information (‘‘Personal Information’’).

Personal data do not include:

Lawfully disclosed data from government records;
Anonymized or aggregated data,
otherwise excluded from the CCPA’s scope of competence.

If we share your information with our partners so that they can contact you about our products or services, this sharing may be considered a sale or sharing under the law. Under the Act, ‘‘sale’’ includes broadly defined activities such as selling, renting, making available, sharing, transferring, or otherwise providing personal information to another business or third party in exchange for money or other valuable consideration. We do not sell your personal information to third parties other than as set out in this policy. We do not collect personal data from anyone under the age of 16.

We collect the following categories of personal data:

Identifiers (e.g., name, address, unique ID, email, account name),
Categories of personal information under Section 1798.80(e) (e.g., name, signature, country, occupation, bank card number, account number);
Commercial information (e.g., products or services purchased, solicited, purchase history)
Internet or other information about network activity (e.g., browsing history, search history, site interaction information)
Account login or other access credentials;
Geo-location data,
Audio, visual and similar information (telephone recording, photographs),
Professional or work information,
Educational information, defined as information that is not publicly available personal information, as defined in the Family Rights to Education and Privacy Act;
Conclusions drawn from any of the information provided herein in order to create a consumer profile reflecting their preferences, characteristics, psychological trends,
Records of the communication, including the online contact form – we keep records of these communications when we communicate together, which may include your personal data (e.g. name, company name, email address, phone number, country, state), website activity/cookie information, IP address/location as described in Information on cookie files and managed by appropriate preferences.

We obtain this personal data either directly from you (e.g. from forms, e-mails, inquiries, contracts), indirectly from you (by monitoring your activity on the website), from interaction on social networks (e.g. LinkedIn, FaceBook), from other marketing companies or partners, or from events and seminars.

Use of personal data

We collect, use, and disclose your personal data in accordance with the specific business and commercial purposes listed below:

To fulfil contractual obligations towards you, or to update, maintain and improve our services or products.
Fulfilment of the required reason (e.g. for the purpose of answering an enquiry, handling a complaint).
To provide support, including troubleshooting.
Marketing optimization.
To personalize your experience on the site and provide content, products, and services that are relevant to you, including targeted offers and advertisements through our website and email. Conducting a targeted marketing campaign.
Sending newsletter and commercial communications.
Creating and maintaining your account with us.
Evaluating or conducting mergers, sales, reorganizations, or asset transfers in which personal information is among the assets transferred.
Compliance with legal obligations – responding to requests from law enforcement authorities and acting in accordance with valid laws, court orders, or government orders. To tell you how your business information is collected.
For other purposes for which we provide notice at the time of collection of the personal data.

We do not collect additional categories of personal information or use them to make them different, unrelated, or incompatible without prior notice.

Sharing information

We may share or disclose your personal information to third parties for business purposes. In the cases listed below, we may also sell it. You have the right to opt out of the sale or sharing of your personal information. We do not knowingly sell or share personal information from consumers under the age of 16.

We share personal data with our partners, collaborators or service providers, applications, who are not allowed to use them except to perform our contract. We also share them with social networks, recipients of internet cookies, providers of analytical data.

How long do we store your personal data?

We store your personal data for a period corresponding to the original purpose of their collection. For example, for the period of our cooperation, for the period required by law or for the necessary period to fulfil our legitimate interest, resolve or enforce contracts.

If you submit a request to access, erase or correct personal data, we may be required to keep a record of those requests and their response for at least 24 months.

Your privacy rights in California

As a California resident, you have the right to exercise the following rights under the CCPA:

Right to information: You may submit a verifiable request for information relating to or after January 1, 2022, or even after 12 months prior to receipt of your request, if this is relevant and does not require unreasonable effort, or if you request data for a specific period of time:
- The categories of personal information we collected, sold or shared;
- The purposes for collecting or selling this information.
- Source of personal data.
- Categories of third parties with whom we have shared personal information.
- Specific personal data we have collected about you in the last 12 months.
Right to erasure: You may request that we delete the personal information we have collected about you, except for personal information which we are required or permitted to collect by applicable law.
Right to rectification: You have the right to request that we rectify your personal data if they are inaccurate or have changed.
Right to refuse the sale of data/opt-out: You have the right to opt out of the sale or sharing of your personal information, including information shared for personalized marketing purposes, at any time. You can activate the Opt-out preference signal (Global Privacy Control) in your browser, which you will need to turn on for each supported browser or extension. Note that when sending a request from a GPC signal, it is not always possible to make a connection between your browser and the profile associated with that browser or your account. We recommend that you submit the form Do not sell or Do not share personal data.
Right to be treated equally: You have the right to equal treatment when exercising your privacy rights.
‘‘Shine the Light’’: Once a calendar year, you may request information about how your data have been disclosed to third parties for direct marketing purposes. Requests can be sent in writing according to the contact information below.

How to file requests:

When accessing or deleting data, you must verify your identity as required by the CCPA. The verification process may vary depending on the nature of your request. However, we always require that you provide sufficient information in your request to let us know that you are the person about whom we are collecting data or an authorized representative. Please send your request from the same e-mail address that we already have on file. If you are acting as an authorized representative of a California resident, please include a written consent signed by the resident/power of attorney with your request.

In the event that it is not possible to verify your identity, we cannot comply with your request.

Send your request via e-mail to privacy@logmanager.com; alternatively, you can contact us using the other methods listed in section 1 of this policy.

We try to respond to requests promptly. If we are unable to respond to your request within 45 days, we will inform you that we may need additional time (up to a maximum of 90 days) and state the reason for the extension.

17. Effect of the principles

The Controller has informed you of these principles before sending your personal data on the website www.logmanager.com. By checking the consent via the online communication form, you confirm that you have read the privacy policy.

We may change this policy. We will post the new version of the Privacy Policy on our website, or send you the new version of this Policy to the email address you have provided to us for this purpose.

Updated on February 1, 2025